Annual Price Increases Advance Voice & Data always strive to offer the best service and value. We do not routinely increase our prices but when suppliers impose price rises, usually annually, it is often inevitable that we must pass these on to our customers. Inflationary pressures also directly affect our in-house costs such as energy, rates and labour so we will sometimes increase our support charges and daily rates for labour so that we can maintain the highest level of professional services. ...

Mobile Roaming & Out of Bundle Charges It is your responsibility to check your travel arrangements and destinations against the information below before your travel or arrive. If you are in any doubt or have any questions, please contact us. Advance Voice & Data cannot be held responsible for any resulting charges or loss of service resulting from roaming use. We apply Bill Limits in accordance with Ofcom regulations in order to prevent Bill Shock and punitive out-of-bundle charges. Bill Limit amounts can be negotiated if required. Breaching a Bill Limit will automatically suspend...

This text confirms our commitment to the General Data Protection Regulation (GDRP 2018) The type of information we store – We only store business related information relevant to the services we provide. This will include (but is not limited to) business contact name, business landline number, business mobile number and business email address Where this information came from – The information stored has come from four sources; from a contract you have signed with us, from communication with your business to ascertain the relevant person within your organisation to discuss communication...

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Connectivity Advance Voice & Data has access to all major providers' networks. This means we can offer the best service at the best price in any given location. We also work with many of the so called "Alt-Nets" (companies like City Fibre, Community Fibre, G. Network and others) who are building there own full-fibre networks in towns and cities where Openreach have been slow to move. Broadband Broadband is a low-cost Internet Access service suitable for home use and small...

Mobile & Unified Communications In today’s fast-paced digital world, communication is key to business success. Unified Communications (UC) simplifies and enhances how your team interacts, integrates, and collaborates—no matter where they are. With a single platform that brings together voice, video, messaging, and file sharing, UC empowers your workforce to communicate effortlessly across any device or location. Why Choose Our Unified Communications Solutions? All-in-One Communication: Integrate all your communication channels—calls,...

Digital Voice The Public Switched Telephone Network (PSTN), also known as the landline network, is scheduled to be switched off in the UK on January 31, 2027. This means that traditional landlines in homes and businesses will be replaced by digital Voice of Internet Protocol (VoIP) technology. The switch-off will impact many technologies, including: Businesses: Businesses will need to upgrade to a VoIP system and ensure that all hardware and functions connected to the phone lines are reviewed. This includes CCTV systems, alarm systems, fax...

Our Services Digital Voice Telephone lines are changing: Talk to us to find out how and what you need to do. At Advance Voice and Data, our solutions, supported by Enterprise-grade connectivity, seamlessly integrate all communication channels into a cohesive platform. This fosters efficient collaboration, allowing your teams to connect effortlessly whether they’re in the office or working remotely. Say farewell to isolated communications and embrace a unified ecosystem that empowers your people in today’s fast-paced,...

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